Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay, we will contact you via email.

Shipping Times

Domestic Shipping

  • Estimated delivery: 5–10 business days after your order has been shipped.

International Shipping

  • Estimated delivery: Up to 12 business days after your order has been shipped.

 

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated during promotions or special offers.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information.

Lost or Damaged Packages

 

If your order arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to help resolve the issue.

Questions

If you have any questions about your order or our shipping policy, please contact our customer support team. We're always happy to help!