Shipping Policy

Thank you for shopping with us! We're committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • All orders are processed and dispatched within 1–2 business days after your payment has been successfully received.
  • Orders are processed Monday through Friday, excluding public holidays.
  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (when available).

Shipping Times

We proudly ship internationally.

Estimated delivery time for all international orders: 

  • 7–12 business days after dispatch.

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, local postal services, or other unforeseen shipping delays.

Shipping Costs

Shipping rates are calculated at checkout. From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to become available.

Multiple Packages

Some orders may be shipped in separate packages if they contain items from different suppliers or warehouses. If this happens, you will receive separate tracking information for each shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.

Delayed or Lost Orders

While we strive to meet our estimated delivery times, occasional delays may occur that are beyond our control. If your order has not arrived within the expected timeframe, please contact our customer support team, and we'll be happy to assist you.

Contact Us

If you have any questions about shipping or your order, please don't hesitate to contact our customer support team. We're here to help and will do our best to ensure you have a great shopping experience.